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Your questions about Covid-19, answered

As we adapt to new norms and expectations, we’ve adopted a new standard of cleanliness and ways of working within our hotel.

We know that everything looks a little different now, and that’s why we wanted to answer some commonly asked questions in our Covid-19 FAQs.

Download our detailed FAQ document, or get in touch with our team who will be happy to help.

In line with government legislation, from Saturday 8th August 2020 it is mandatory to wear a face-covering in all public spaces within our hotel to prevent the spread of Covid-19 and protect all guests and team members.


Here’s what our guests think about our hotel in Leicester…

“COVID safe. Holiday Inn Leicester is doing an EXCELLENT job here with a quiet check-in area, quiet corridors and automatic hand sanitiser as you walk in, before the lifts, in the lifts, and after the lifts.

You can clean your hands every single time you have touched a shared button! I really appreciate this, the hotel was VERY CLEAN and felt safe.

-ppatchpaddy, TripAdvisor

In our FAQ document, we cover:

How we’re supporting the health and wellbeing of our team members through training, guidance and provision of PPE

How we’re looking after the safety of our guests through new procedures and measures such as social distancing, sanitisation stations and a new check-in/check-out process

A detailed overview of our revised cleaning standards that build upon the robust procedures that were previously in place

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